About Us
Answer
The Research Help Now Michigan Virtual Reference Service began in February 2004 as a project funded by a U.S. Department of Education Fund for Improvement of Postsecondary Education (FIPSE) grant for the Michigan Colleges Online. Formed by a group of Michigan Community College Libraries to offer Virtual Reference to their communities, it has grown to include several Michigan universities. Research Help Now Virtual Reference Service is made available free of charge to all patrons of the participating Michigan Community Colleges, Cleary University, Eastern Michigan University, Ferris State University, Lawrence Technological University, Madonna University, Michigan State University, Oakland University, Spring Arbor University, Walsh College, Wayne State University, and the Michigan Colleges Online (formerly Michigan Community Colleges Virtual Learning Collaborative).
The first year of Research Help Now was funded by the FIPSE Grant. Once the grant period expired in September 2005, funding was taken over by the member libraries. RHN is a service of participating community college and university libraries in Michigan. The Collaborative is staffed by professional librarians from the participating institutions.
Mission
Research Help Now supports our educational community with research help from a librarian using 24/7 chat.
Vision
Research Help Now will be a growing, indispensable service that enhances the ability of our collaborative libraries to exceed students’ academic research needs by providing the best instructive user experience possible.
Values
Service to students
Quality of service
Contact Us
To find out more about the Research Help Now collaborative or if you want to join Research Help Now, please contact co-administrators:
mccarthy@wccnet.edu or 734-677-5293
Sara Memmott, Eastern Michigan University
smemmott@emich.edu or 734-487-2511
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